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Training
MD
Calibrations recognizes that training requirements vary significantly
according to territory, industry, and individual customers’
requirements. Consequently, MD Calibrations provides a wide
variety of training options.
At your site or in the Renishaw
classrooms, whether you need basic training in laser operation,
or need to learn how to fully characterize and compensate
a machine, MD Calibrations can provide a customized training
solution to fit your needs.
Please contact
MD Calibrations to discuss your particular requirements.
Manuals
Even if you have received the best training available, you
will probably need extra information and guidance at some
point. Renishaw has invested heavily in providing comprehensive,
powerful manuals, covering both hardware and software, in
electronic format. Whether for the XL80 Gold Standard laser
system or the QC10 BallBar system, you will find in them a
wealth of easily accessible information which you can view
on your Internet Explorer web browser.
Manuals are always available via a link from the measurement
software (and, in the case of QC10 system, also from hyperlinks
within the screen displays) and can be browsed and reviewed
by chapter or index subject or accessed via a full search
facility.
System manuals are included free of charge with system software
(supplied as a separate CD with laser software) and can be
updated easily. The QC10 manual is available in all supported
software languages and the Laser system manual has all main
sections translated and a program to make additional "English
Only" sections available in other languages.
Renishaw’s commitment in developing these manuals means that
you can almost always find the answer to your questions quickly
and get on with your job, without having to resort to outside
technical support, with all the disruption that entails.
Technical Support
Of course, some more complex problems will inevitably arise
from time to time. Wherever you are in the world, technical
support at MD Calibrations or at your local Renishaw office
is available to you! We will answer your questions and get
you back in business as soon as possible.
When contacting technical support,
always have details of equipment serial numbers and software
versions readily available, as these are often required in
the context of the technical investigation of problems.
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